# Bank of America embeds generative AI into customer service tools - Finextra Research

*Источник: Finextra Research*
*Дата: 2026-07-22*
*Язык: en*

<a href="https://news.google.com/rss/articles/CBMiqwFBVV95cUxPdkJlR2tWM3RaS1Q4alc1SjNfNkY4a2kwWjNZb2NPV0NLamZ4Ti1Kc2R5amVJbnNTN25ydy1yaWdwOTY0MXZDSG9rZDBFVUI0RTE0eWJ1YkVHTFUzTG1iakpYUk5PZEg5a0tPajJWdm0zMUpQbVV4Nm1WOEtRcVVhdTVqX1BTajFQSkxSQUtva0pxNFdYTF80cnVFRVZuYWYwS3Bnd0ZBRE9SVnM?oc=5" target="_blank">Bank of America embeds generative AI into customer service tools</a>&nbsp;&nbsp;<font color="#6f6f6f">Finextra Research</font>

[Оригинал](https://news.google.com/rss/articles/CBMiqwFBVV95cUxPdkJlR2tWM3RaS1Q4alc1SjNfNkY4a2kwWjNZb2NPV0NLamZ4Ti1Kc2R5amVJbnNTN25ydy1yaWdwOTY0MXZDSG9rZDBFVUI0RTE0eWJ1YkVHTFUzTG1iakpYUk5PZEg5a0tPajJWdm0zMUpQbVV4Nm1WOEtRcVVhdTVqX1BTajFQSkxSQUtva0pxNFdYTF80cnVFRVZuYWYwS3Bnd0ZBRE9SVnM?oc=5&ucbcb=1&hl=en-US&gl=US&ceid=US:en)