# BBVA Goes Beyond Satisfaction Surveys and Uses AI to Measure the Real Customer Experience - BBVA

*Источник: BBVA*
*Дата: 2026-07-14*
*Язык: en*

<a href="https://news.google.com/rss/articles/CBMiwwFBVV95cUxQS1N1RnBaazhjZXlNd2JUeGtiZF9QNlBDbjNDVF9ySTVMbW5ueUstTHQ4OUMwV1JSV1hwdVktV2NNTkR0VENLZ1BSMFk2V1pjY3RFU1dxVlpjVzM0MER2aWxIVEFyZ09wdjZiWHVuMWU4ZUFFeEg2d3Y2Qk44Q0c2YlM4eDRuSEVfQTRNS091Umxua0VhOExKdTFyVDNyRldubXZMbER2NWI2V0U4blQ4ai1aNEQtQWlYZnVtX1NFSExkSXc?oc=5" target="_blank">BBVA Goes Beyond Satisfaction Surveys and Uses AI to Measure the Real Customer Experience</a>&nbsp;&nbsp;<font color="#6f6f6f">BBVA</font>

[Оригинал](https://www.bbva.com/en/innovation/bbva-goes-beyond-satisfaction-surveys-and-uses-ai-to-measure-the-real-customer-experience/)