# How GenAI Can and Can’t Help Manage Customer Insights - MIT Sloan Management Review

*Источник: MIT Sloan Management Review*
*Дата: 2026-07-13*
*Язык: en*

<a href="https://news.google.com/rss/articles/CBMikwFBVV95cUxNbkRkVHVYaUtSdVpKZkhreGJQanFYLVNnOFIxMExSVmF0aEI0a1RCa09QNWJlakJxczFHZ3lLQXp5SVNLY2RsTnZTdEJEeFJrbk5sVjF2Z05xSDRSV2F2TlFjaTJPakVXQUtsTG80VHN6NXpXM1M4ZHVVZ3dabV9zeDVHb0hHTzVyOU1QVDgwbWdpcWM?oc=5" target="_blank">How GenAI Can and Can’t Help Manage Customer Insights</a>&nbsp;&nbsp;<font color="#6f6f6f">MIT Sloan Management Review</font>

[Оригинал](https://sloanreview.mit.edu/article/how-genai-can-and-cant-help-manage-customer-insights/)