{"input_url":"https://www.marketplace.org/story/2026/07/23/ai-customer-service-agents-are-gaining-popularity","gnews_decode":"https://www.marketplace.org/story/2026/07/23/ai-customer-service-agents-are-gaining-popularity","http_status":200,"final_url":"https://www.marketplace.org/story/2026/07/23/ai-customer-service-agents-are-gaining-popularity","html_length":198401,"trafilatura_result":"ok","text_length":2256,"text_preview":"An AI customer service agent will take your call now\nCompanies are banking on AI to make their customer service more efficient and less costly. But customers are easily frustrated when they can’t talk to a human.\nUber announced Wednesday that it’s cutting 10% of its customer service workforce. It wa","verdict":"OK"}