{"input_url":"https://www.bain.com/insights/travel-operators-cant-just-watch-as-ai-reroutes-the-customer-journey/","gnews_decode":"https://www.bain.com/insights/travel-operators-cant-just-watch-as-ai-reroutes-the-customer-journey/","http_status":200,"final_url":"https://www.bain.com/insights/travel-operators-cant-just-watch-as-ai-reroutes-the-customer-journey/","html_length":154141,"trafilatura_result":"ok","text_length":9096,"text_preview":"Brief\n|  | \n| Operators of hotels, resorts, theme parks, and cruises succeed by making their customers feel welcome, looked-after, and alive. It’s therefore understandable that they are often cautious about adopting technology that might make their customer experience less human. When it comes to AI","verdict":"OK"}